External Sales Representative

  • Location
    Witham, Essex
  • Salary
    £36,000.00/Year
  • Job type
    Permanent
  • Industry
    Sales
  • External Reference
    EXTERNAL
  • Category
    Sales & Retail - Specialist Sales - Related Services

Our client is recruiting a - Volume Power Pricer (External Sales Representative) to join their team on a Permanent basis based in Witham - London.


Mission


Plan, direct and monitor the activities of a sales team within a specified geography, product line or market segment to achieve established sales KPIs and lead the negotiation of high volume sales in line with the company's terms and conditions to the highest Environmental, Health and Safety standards



Key Figures


Quote Win %


£/T Above


Objective Price


Tonnes Sold


Quote Open %,


Approvals Required


Approvals Made


Accessory Sales (£)



Accountabilities


Negotiate high volume sales with existing and new customers who are of strategic importance to the organisation


Research and identify prospective construction projects and the appropriate individuals to build relationships with


Identify customer requirements through appropriate communication channels and refer if outside area of responsibility


Support customer in understanding what they want from their project to suggest appropriate products Use the Power Pricing guidelines to make decisions on what to quote the customer


Promote appropriate additional products and services Review status of quoted projects


Identify open quotes and contact to enquire up to date customer requirements Update Power Pricing with current status of customer enquiries


Capture all lost quotes in the appropriate system


Maintain accurate contract files and diaries so that potential claims can be countered



Develop and maintain positive relationships that will generate future sales and repeat business


Research and identify prospective customers


Open and maintain effective communication channels Undertake regular customer/site visits


Provide customer feedback and information on customer and competitor activity to appropriate contacts within the organisation so that they can respond to changing market conditions and customer demands


Anticipate customer needs to secure quotes before customers seek from our competitors



Contribute to planning and forecasting in order to implement the organisation's overall sales strategy


Review current secured projects to prepare sales forecasts, budgets and KPI's


Develop sales plans, activities and campaigns to identify and secure future opportunities


Identify potential problem areas and adapt procedures or re-allocate resources to meet current and future business needs


Maintain thorough understanding of the current market positioning in relation to the company's products and services



Resolve problems and customer complaints


Identify potential complaints from customers as the contract progresses Take appropriate action to avoid a customer complaint


Respond to customer complaints that arise Log customer complaints in CRM system


Respond to feedback received from the CRM system


Analyse and take action or escalate when common complaint trends are identified Work in conjunction with the credit control team to resolve credit issues



Lead, direct, evaluate and develop a team of functional professionals or other professionals to ensure that the plant meets its established targets and standards


Conduct interviews for internal and external candidates


Complete induction, on boarding and probationary reviews in a timely manner


Evaluate individuals' performance and set objectives for the future


Conduct Performance reviews within timescales Manage poor performance


Manage attendance and timekeeping


Conduct Investigations, Disciplinary and Grievance procedures in line with company policy Ensure HR and Payroll are provided with data and documentation as and when required Seek advice from HR, Occupational Health or other support agencies e.g. ACAS, EEF



Miscellaneous or ad hoc business requirements


Manage specific projects or undertake specific project activity as determined by the business or line manager


Travel to specific locations in order to undertake role requirements as required Represent your function or business at meetings or events as required


Undertake any reasonable request in order to support the needs of the business



Technical Competencies


Power Pricing, CRM, ARMA, SAP, Excel, Word, Powerpoint, Outlook, Success Factors (PDIS)



The package details are as follows:



  • Salary: 36k per annum.

  • Working Hours: 39 hours per week.

  • Shifts to be 8.30am to 5.00pm Monday to Thursday, 830.am to 4.00pm Friday.

  • Holiday: 25 days annual leave plus bank holidays.

  • Pension: auto-enrolment at 4%, matched by the Company up to 5%.

  • Life cover at three times basic salary, whilst actively contributing to the pension scheme.














Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Kelly Ford