Customer Service Administrator

  • Location
    Malvern, Worcestershire
  • Salary
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Office and Secretarial - Administrator

Are you able to work multi task?

Can you prioritise your workload effectively?

Do you possess outstanding customer service skills?

Then this could be the role for you...

Our fantastic Malvern based client is looking to recruit a Customer Service Administrator to join their busy and forward thinking team.

You will handle all aspects of customer service and outbound logistics including sales order processing and stock management.

  • Receiving and processing customer orders

  • Working with Finance/Account Manager on any credit issues

  • Liaising with cold stores, hauliers and customers on a daily basis

  • Providing and maintaining a high level service to your customers

  • Ensuring smooth order execution;

  • Trouble shooting

  • Order completion and invoice raising

  • Working closely with all Third Party Cold stores maintaining control of stock levels

  • Completing weekly stock reconciliations and resolving all discrepancies in a timely manner.

The Candidate:

Previous experience in a customer service focused role would be beneficial, along with the following qualities:

  • Excellent organisational skills

  • Ability to work to deadlines efficiently and accurately

  • Experience working in a fast paced, high pressured environment

  • Decision maker who can follow things through

  • Excellent communication skills both written and verbal to deal with personnel at all levels

  • Ability to prioritise and re-prioritise time and workload

  • Computer literate

  • Knowledge/experience of Supply Chain and Logistics would be desirable but not essential

If you are looking for the opportunity to work for a fantastic, friendly company then please contact Gemma At Adecco today on 01905 732790!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Gemma Partridge