Citizens in Policing Development Officer

  • Location
    Torquay, Devon
  • Salary
  • Job type
    Temporary contract
  • Industry
    Community Services
  • External Reference
  • Category
    Sales & Retail - Customer Services

Principal Responsibility

To enable the development of the force Citizens in Policing (CiP) Strategy within each of the geographical command areas and to embed a positive volunteering culture within Devon and Cornwall Police.

It will focus primarily on developing CiP activity in the following areas:

� Community Resilience

� Community Engagement

� Victim Care and Supporting the Vulnerable

� Crime Prevention and Investigation

� Public safety

This role acts as a BCU based "operational arm" of the central CiP team in order to expand and develop our approaches to volunteering opportunities, Police Cadets, Special Constabulary and Community Watch Schemes.

This role will co-ordinate closer and more effective links with external volunteering groups, businesses and partner agencies. This will include championing Community Safety Accreditation Schemes (CSAS) as a means of complementing local policing activity.

This role will be responsible for delivering the strategic outcomes of the force CiP Strategy and will:

� Generate a progressive culture towards volunteering that encourages innovation and improvement.

� Ensure volunteers are effectively recruited, led and supported.

� Ensure Volunteers' skills are recognised, utilised and enhanced.

� Ensure Duty Planning, Tasking and Deployment are effective.

� Increase and improve connections with the voluntary sector and partners in order to increase support for policing objectives and reduce demand.

The list of duties is not restrictive or exhaustive, and the postholder may be required to carry out duties from time to time that are either commensurate with and/or lower than the grade of the post in order to meet the needs of the police service.

Essential experience and specialist skills and knowledge

� Experience of using Microsoft Office applications

� Experience of working in a customer service environment

� Experience of working with Community issues/public meetings

� Experience of Partnership working, with the ability to form and maintain working relationships

� Strong interpersonal and communication skills, with the ability to participate effectively in meetings

� Basic knowledge of national issues and the way they affect delivery of policing services

Essential Behavioural


� Strategic perspective

� Openness to change

� Respect for race and diversity

� Team working

� Community and customer focus

� Effective communication

� Planning and organising

� Resilience

Strategic perspective

Takes an interest in the organisation beyond own role. Acts in the best interests of the organisation as a whole, rather than just own area or department. Understands policies and procedures, and prepares for the consequences of own actions.

Openness to change

Understands the need for change and is willing to adapt to it. Is flexible and prepared to try out new ideas


Respect for race and diversity

Understands other people's views and takes them into account. Is tactful and diplomatic when dealing with people, treating them with dignity and respect at all times. Understands and is sensitive to social, cultural and racial differences

Team working

Works effectively as a team member and helps build relationships within it. Actively helps and supports others to achieve team goals.

Community and customer focus

Sees things from the customer's point of view and encourages others to do the same. Builds a good understanding and relationship with the community that is served.

Effective communication

Communicates all needs, instructions and decisions clearly. Adapts the style of communication to meet the needs of the audience. Checks for understanding.


Planning and organising

Plans and carries out activities in an orderly and well-structured way. Prioritises tasks, uses time in the best possible way, and works within appropriate policy and procedures


Shows confidence to perform own role without unnecessary support in normal circumstances. Acts in an appropriate way and controls emotions.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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