Case Manager - Private Client

  • Location
    Norwich, Norfolk
  • Salary
    £ 22000 - £ 26000 / Year
  • Job type
  • Industry
  • External Reference
  • Category
    Legal - Legal

The successful candidate must be a good team player and work well independently. They would need to be able to demonstrate good customer service and people skills, both over the telephone and face to face. Attention to detail, accuracy and thoroughness are essential along with flexibility and the ability to prioritise tasks. The candidate would be required to embrace the company culture and be open to change.

Summary of Job

To prepare and produce clients legal documents from instructions provided by consultants. Assist with client queries and with the signing of their documents.

Main Responsibilities

� Check, prepare and send legal documents to clients

� Check consultant's instructions and additional documents

� Assist with the signing of client documents

� Sending outgoing post

� Assist with client queries, on the telephone and face to face

� Filing of documents

� Archiving of documents

� Contact with the Office of the Public Guardian

� Correspond with consultants to address queries

Technical and essential skills

� Experience in using Office 365 - Outlook/Word/Excel

� Must demonstrate good customer service skills

� Be approachable and work well within a team

� Experience of using Arken Will Writing Software preferred

� Knowledge of Virtual Cabinet

� Maintain accuracy throughout the preparation of client documents

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Clint Burgess